Foursquare Recommends You Visit…

Chinese takeaway, Brighton, EnglandThe whole essence of product or service promotion on Social Media and Social Networking channels is recommendation. If there is something new I want I’ll go by recommendation, whether that be from direct friends on Facebook, or collective recommendation on Twitter. Even outside the realm of “Social” recommendation by way of reviews have played a big part in e-commerce. So why should the same not be true of Location Based Services for the high street?

Foursquare recently announced that one of the new features they are testing within their mobile application is a recommendation engine. This will look at users check-in history and to-do lists, based on this it will then make recommendations based on this data. They are also hoping 3rd party developers will build on this functionality to provide enhancements to the recommendation engine.

So if I check-in at a lot of Chinese Takeaways, my favourite take home meal, when I am staying away Foursquare could automatically alert me to Chinese Takeaways close to where I am staying. Based on my behavioural data it would also be possible to relate some activities with other recommendations. Check-ins at wine retailers could lead to recommendations of wine bars. Or checking in at the fish mongers could lead me to discover sushi restaurants.

The possible combinations and crossovers are vast but they are going to require a certain amount of data to be accurate. To benefit from quality recommendations you will need to check-in regularly but with the power of numbers recommendations could not only be made based on what you do but also the actions of people your are connected to.

Offering additional elements other than the gaming element is a good move by Foursquare and if they get recommendations right end users will see the benefits. Now, is it Kebab or Chinese tonight?

#picnic10: Dennis Crowley (FourSquare) over Social Cities from MGvandenBroek on Vimeo.

Why Are You Not Blogging?

Rosie the BloggerForget the excuses there just aren’t any! As a business owner you need to blog, you need to be displaying to your prospective customer base you know what you are talking about. You need credibility. You need the SEO benefits blogging brings to your web site. You need the customer interaction it facilitates.

Anyway what are you afraid of?

You are passionate about what you do, right? Have no problem selling to a customer one to one? You’re knowledgeable about your product or service? You wrote this years business plan, you were the architect behind your marketing strategy, you were even involved in producing your product descriptions.

Then why is blogging about your business so difficult?

Some of the most successful businesses online and offline have CEO’s that blog, that have an opinion and stand at the prow of their organisation.

Do your business a favour start blogging today!

Facebook Places Now Live in the UK

Facebook PlacesAnnounced early this morning on The Next Web Facebook Places is now officially live in the UK. Whilst there is no commercial aspect to the release at this point in the form of Ads, you can add locations to Facebook Pages.

Currently you are unable to tag images or videos but this will come in future releases.

Action point for businesses is to ensure they’ve added their Facebook Place location to their Facebook Page.

Facebook Places a how-to for businesses

Facebook PlacesFacebook Places still isn’t available in the UK at present even though there are rumours that it is being tested. Unlike Foursquare, Facebook Places is likely to take off fairly rapidly in the UK when it is released due to the large Facebook user base.

In light of this it would be prudent for businesses to be up to speed with Facebook Places, how to register your business and what you can do with it currently. Registration is fairly simple and requires you to do no more than list your premises and then claim your location through a series of security checks. If you have registered with Google Local it is fairly similar, if you haven’t registered on Google Local I would suggest doing this now.

Although it is the early stages of development one of the great things you can do with Facebook Places is send messages directly to all users that have checked-in at your business premises. Offering you the opportunity to target market existing customers.

In the following video Mari Smith coauthor of “Facebook Marketing: An Hour A Day” explains how Facebook Places currently works in the U.S.:

If Google Made Coffee It Would Be Instant

Google takeaway mugGoogle do things at times that really change the game. Not only can the competition not keep up but they find it hard to know in what direction to go. In a further bid to dominate search, and at the benefit of the end user as well, Google has launched it’s new search functionality “Instant”.

For an in depth explanation of instant please see the Google blog but I will provide a basic overview.

Now when you search on Google, in addition to predictive suggestions appearing as you type, Google starts to present search results in real time based on what you are typing. So, as you type the word Hotel, Google starts displaying results related to Hotmail when you get to “Hot”, then switches to hotel related results when you get to “hote”.

For the end user it means quick access to potentially accurate results.

For the web site owner it could mean your site will never appear in the search results ever again!

Okay, so that’s a bit dramatic, but going forward you need to think clearly about not only what key-phrases you wish to be found for, but what is seen in the results as they are typed in. Long tail phrases are particularly at risk.

An example here would be a product model number, these are great long tail terms for e-commerce stores to target. The customer is in buying mode, typically, as they know what model there after. It’s now down to availability, trust in the vendor and price. So as I type in “Sony Bravia BX300″ what happens? As I type the word “Sony”, as you would expect Sony web sites dominate the natural search, but John Lewis appears in paid search. As I get to “Br” the natural search is still dominated by Sony itself but Marks & Spencer and Amazon have now joined the paid ads. As I complete the word “Bravia” Littlewoods joins the paid ads and now other sites start to appear in the natural results.

In addition Google is suggesting the Bravia 3D, whoa! Customers may now consider their decision making, they’ve been presented with an alternate product choice and they haven’t even finished typing, the results reflect these choices also. So let’s pretend our customer sticks with it, the nearer I get to the end of the model number the faster the results change, valid competitors I wouldn’t have seen on the full term appear in the results for the partial term. In fact Google have been so efficient with their deployment of this technology I wonder whether an end user will ever get to type a full phrase into the search engine again?

The saving grace. Google Instant currently only works if you have a Google account, are logged in and are searching on the standard search page. Your first search in iGoogle or using a toolbar will not be affected by Instant, at the moment. And if you are not logged in or don’t have a Google account Instant won’t be seen either.

Google have done a fantastic job for the end user, in my view, and they have presented a great challenge to site owners and SEO experts alike.